Shipping And Tax

Coronavirus is having a significant impact with Australia Post and they are experiencing substantial delivery delays due to limited flights, social distancing and increased parcel volumes.

They have advised that they are behind at least 3 weeks and are trying their very best during this difficult time. Once your order has left our warehouse you will receive a tracking number and it may not be scanned again until delivery. Please keep checking that tracking number it should eventually move taking into consideration the three week delay. We appreciate your understanding at this hectic time. 

Free shipping on all orders over $100!* 

Delivery to New Zealand

Postage and handling to New Zealand starts from AUD $20 and is via International AirMail which may take up to two weeks. At checkout, once you have entered your shipping address, the shipping cost will be displayed for you to select and confirm.

Orders under $100, the following options are available:

$9.95 Regular Post (5-10 business days from dispatch)

All efforts are made to dispatch orders within 24-48 hours (9am - 5pm, Monday to Friday), however this may vary during busy periods.

Orders are shipped via Australia Post. By placing an order with www.ergobaby.com.au you are agreeing to your parcel being left at a safe location at your postal address, should there be no one to receive your order. For best security, we recommended that our customers use a business address where possible.